Category Archives: Pinterest

What can we learn about marketing from CNBC’s marketing of The Profit?

Donald Trump. Mark Cuban.

Mr. Wonderful. 

Kevin oleary make up

In the last eight months, a new business teacher has emerged to entertain weary and wanna-be entrepreneurs.

Who is this new profit?

Marcus Lemonis- and his show, The Profit.  (Do you think the show’s name was purposeful?)

Lean in. We can certainly learn a lot about marketing from a network marketing machine trying to launch a new television show.

To start, watch CNBC’s The Profit.  It’s a newer show trying to build an audience in its second season.  At its start in August 2013, the show weighed in between 248,000 viewers and 254,000 viewers, but as of March 18, 2014, the audience grew to 415,000 in the 10 pm time slot thanks to the Worldwide Trailer Sales episode .

What has the series been doing to build its brand?

 

Airing Interesting Content

Piggy-backing off of the success of Shark Tank, the premise of The Profit is that accomplished businessman, Marcus Lemonis, can save failing businesses and ultimately generate profit, if current owners are willing to sell their majority shares for Lemonis’ infusions of cash, instruction, and hard work.  The Profit’s Worldwide Trailer Sales episode, for example, while controversial, ranked well with general audiences because it was a lesson in what not to do in business– don’t air dirty laundry in front of co-workers and employees.

The Profit team also delivers related business insights and advice via video and articles through the show’s CNBC web site.

Knowing your niche and casting stories that are interesting and insightful are integral components to success.  If you sell a service or a product, focus on delivering the best possible quality product.  Hire a team that understands how to deliver the type of content that’s needed for each channel. You can drive segmented audience traffic to your website or store, if you deliver a story that’s relevant, engaging, and right-sized for your customers.

I once had a college professor spilt our class into thirds.  Some of us were producers and had to conjure up show names and premises.  Some of us were advertisers trying to decide where we wanted to place our advertising, and the rest were sales people.  All of us voted on what shows we would want to watch.

The lesson?  In a public university college class, the most outrageous titles always won the popular vote and usually those had to do with sex, models, and alcohol.  Nice, straight-forward, and generally wholesome programming usually bombed.  Advertisers soon learned that they had to weigh exposure to more viewers against their brand’s image and associations.  Sales people didn’t want to get stuck selling low-rated shows to advertisers, so they pitched work more often with those producers who had a string of titles that resonated with audiences.  I learned that what I thought would go over big (nice, educational shows) didn’t and, in looking back, some of the voting was probably influenced by certain frats hosting the party that night.  The content has to fit the audience and be justified with numbers.

When I saw the Worldwide Trailer Sales Inc episode of The Profit, I had déjà vu.  That crazy episode- with the foul language and bad behavior, had all the makings of a winner in the ratings.

 

Real-Time Engagement on Social Media

So, after the show, @marcuslemonis stayed an hour longer to tweet with fans.  Without ruining the show for you (because it ends rather abruptly), this technique helped viewers to sort through reactions. What a great idea!  Use social media to start, clarify, or end conversations.  How?  Create a video or blog post about your service or product.  Then, expand upon the conversation in another channel.  Ask viewers to migrate there with you.  You’ll influence search, loyalty, and engagement with this technique.

Producers of the Profit received some decent feedback about the March 18, 2014 show and I suspect a sequel to the Worldwide Trailers episode was even discussed.  If not, the feedback was valuable for fine-tuning Season 3 criteria and upcoming episodes.  Test the market place for your product or service with feedback obtained from social media.

If anything, Twitter gave Lemonis the opportunity to share feelings and thoughts about the show.  He worked on developing relationships with his emerging fan base.The profit tweets

Lemonis uses his Twitter account to promote upcoming shows and to build his personal brand.  He asks for entries for The Profit’s next casting season and promotes contests that give fans chances to ask him questions and to meet him for lunch.

Is your CEO using Twitter to rally the troops and to promote your brand?

 

Create Memes

The Profit Facebook page employs another search marketing tactic.  It features memes.The profit meme

Take professional pictures of scenes from your story and add wording to those pictures to create memes or info-graphics that link to your website. People are more likely to share pictures and those shares- especially on G+ and Facebook can influence search engine results.  Pinners are even creating boards with sayings from the show!

What are your company’s sayings?  Take snippets of the CEO’s best speeches, add them to pictures, and ask the team to pin ‘em.

Lemonis and The Profit are also on Zeebox.  What’s Zeebox? It’s a place where TV fans go to hang-out with cast members and fans of their favorite shows.  The conversations in these micro-communities give producers feedback and insights, while feeding additional information to fans.

 

Create Videos

The Profit shares about ten full-length episodes on its website. It then breaks those videos into smaller tidbits with inserts of business advice from Lemonis.  You can do this, too.  What is your company’s story?  Its mission?  What does it do well?  Educate your customers, your employees, or your partners with a YouTube channel filled with useful videos.

 

Cross Promote other Channels

If you own other properties or are in relationships with partners, promote each other.

Lemonis tweets to Shark Tank investors, interviews with CNBC, and appears on CNBC’s Power Lunch.  The Profit even sponsored a Nascar raceLemonis is also visible promoting the show with interviews like this one with the HuffPost. Stories and interviews are cropping up on blogs like Inc., My Web Writers, and Ken McCarthy.

The result?  More exposure.

Growing ratings.

Increased profits for the companies vested in the show.

 

Marketing Take-Aways

What can you learn from the marketing of CNBC’s new show, The Profit?

  1. Know who you are and what you want to say to customers.
  2. Promote your mission in sound bites and actions through tweets, posts, memes, and videos.
  3. Be available. Stay engaged with customers.
  4. Cross promote. Find like-minded partners and help each other by interviewing and promoting each other.
  5. Provide relevant content that your niche will actually want to digest and share.
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Filed under Business Strategy, Content Marketing, Facebook, Google Plus, Infographics & Memes, Marketing, Pinterest, SEO (Search Engine Optimization), Social Media, Social Media contests, Twitter

12 Steps to Create Your Own Infographic

My Web Writerseaselly_visual

It seems like there are infographics to cover every topic. There are even infographics about infographics. What if you have information that you want to tell others, but there is no premade infographic that has all your information? It’s time to make your own. Stumped on how to do that?  Follow these 12 steps to create your own.

Infographic Prep Work

1.      Plan it Out. Know what information you want to give to your readers. Keep your message short, simple, relevant, and original.

2.      Be Specific. Give your readers more than superficial details. Go in depth. Be sure you have correct information. Correct and specific details build your credibility.

3.      Balance Information with Graphics. Infographics shouldn’t be too wordy, but they do need words to get your point across.

4.      Grab Attention with a Headline. Your headline brings in readers. Make it snappy!

5.      Keep Attention with Sub-Headlines. Sub-headlines draw your readers’ eyes through your infographic. Give your audience reasons to keep reading.

 6.      Match Your Tone to the Information. You do not want to detract from your message by making light of a serious topic. Humorous information loses appeal if it is presented in a serious tone.

You’re half way there!  Once you have the information portion of your infographic lined up, it’s time to focus on the graphics.

Designing Your Infographic

1.    Find a Template. There are many websites that offer free templates that you can use, but most of them require you to register with them.  The three largest sites are infogr.am, piktochart, and visual.ly.  There are also templates that work with Microsoft PowerPoint from this blog post. No matter where you get it from use a design that catches the eye.

2.    Choose Your Colors. Use color wisely. Too many colors look chaotic, but too few look boring.

3.    Choose Your Fonts. This is not the time to use every font you can. Focus on readability and restrict yourself to only a few font choices.

4.    Create Your Graphs. Just like with the sources for templates, there are many websites that create graphs for you. Microsoft Excel is also another source for graphs if your information is already in a spreadsheet.

5.    Create Space. As you are putting all the pieces together remind yourself, infographics that share too much information look messy. Allow some open space around your graphics for a more readable finished product.

6.   Put it Out There. After you create infographics, they won’t go viral overnight. You’ll have to work to get them noticed. Share them on Facebook, Pinterest, Google Plus, and LinkedIn.

It may take a few tries to create the perfect graphic. If you have a relevant message and are using good information people will want to share it. ~Megan

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Advanced LinkedIn Tips for Writer Research

By My Web Writers

LinkedIn is often thought of as purely a job networking site, but today’s LinkedIn can be a writer’s secret researching friend, too. We’ve dug into the LinkedIn site and found some advanced ways that it can help writers research people, articles, and stories:

Use it to Network

This is perhaps the most obvious way to use LinkedIn for research.  The network is filled with professionals and experts in every field imaginable. The key is not being afraid to ask about what you’re researching. Many writers are surprised to find that the experts are more than happy to offer material or guidance on where to find information on their area of expertise. They will probably have plenty of ideas that you never even thought of! Personally message an expert and see if they can help you out.

Join a LinkedIn Group

There are LinkedIn groups on just about every subject possible. Consider joining a group or even just taking a look at what others have been sharing. LinkedIn will suggest some groups you may like, you can join a group already established, or you can create your own group. Using Groups on LinkedIn is a great way to research. You’ll have an entire network of people ready to answer your questions or at least give you advice on where to find the best information.

Create a Poll

On your LinkedIn homepage, click on “More” and then “Polls.” Type in what you’re researching to see if anyone has already posted a poll about your topic. If they haven’t, create your own poll and see what types of responses you get. Not only can people participate in your poll, but they can comment on it as well. This is a great way to do research and your poll is open to all of LinkedIn, getting a wide range of responses for your research.

Use your Posting ModuleLinkedIn Research

If you have question you want to post to your network on LinkedIn, consider posting it in your “Posting Module” on your homepage. This is almost like a “status update” or a “Tweet.” You can decide if only people in your network can respond, or if it is open to anyone. You might be surprised at the number of responses you get to the question in your Posting Module.

Current Events

LinkedIn Today holds the latest news on the topics you’re researching. Most of this information is coming directly from the experts, not from the general news media. Use LinkedIn Today to research what the professionals are saying about your topic. You’ll find some articles and information that you might not find anywhere else.

LinkedIn might not have the actual information you are looking for when it comes to research, but it can definitely point you in the right direction if you know how to use it. Don’t be afraid to ask the experts for help, and take some time to do some digging in Groups and LinkedIn today.  ~Natalie

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The Latest on the Ever-Evolving Pinterest

By My Web Writers

Back in November 2012, Pinterest released, Business Pages, a new feature geared towards businesses and marketers. These Business Pages are not brand pages like what one would expect to find in other social networking sites. These pages actually look the same as the other pages. There are a couple features that set Business Pages apart from other Pinterest pages.

PinterestFirst, website authentication is now part of the sign up process.  Also, businesses are able to enter business names when signing up for their accounts instead of dealing with the hassles of entering individuals’ first names and last names. There are new terms of services for businesses (before this launch, Pinterest was strictly “non-commercial”).

Why should businesses be excited? The evolution indicates possibilities for the future. Pinterest is undoubtedly expanding their reach by adding more business and marketing related tools.  The added features could bring brands on board to further merchandise goods through business pages. Will Pinterest be the next Amazon?

Researcher Eric Gilbert from Georgia Tech and Loren Torveen from the University of Minnesota recently teamed up to use statistical data to answer the question of “What drives activity on Pinterest?” They used their data to …

  • help understand the motivations behind Pinterest activity,
  • determine what roles gender plays among users of Pinterest, and
  • investigate the factors that distinguish Pinterest from other social networking sites.

Gilbert and Torveen ultimately found that:

  • Female users have more repins, no matter what their location geographically.
  • Men tend to typically have more followers on Pinterest.
  • There are 4 verbs that set Pinterest apart from Twitter: “use,” “look,” “want,” and “need.”

Gilbert noted that “You can use the word ‘this’ after all of these verbs, reflecting the ‘things’ at the core of Pinterest. Many press articles have focused on Pinterest’s commercial potential, and here we see verbs that illustrate that consumption truly lies at the heart of the site.”

If you were thinking about using Pinterest for marketing, all systems are “go.” According the researchers, a recent market survey “showed that a higher proportion of Pinterest users click through to e-commerce sites — and when they go there, they spend… more money than people who come from sites such as Facebook or Twitter.”  In fact, Venture Beat reports that Sephora’s fans on Pinterest spend 15 times more through Pinterest than from Facebook. Additionally, shoppers on Pinterest average spending at $140-$180 each checkout, which is truly remarkable when compared with the $80 from Facebook and $60 on Twitter.

WorldSo, who should you be marketing to on Pinterest as Business Pages accelerate and features change on the site to appeal to businesses? Well, moms are 61% more likely to visit and spend time on Pinterest than the average American, according to a recent Nielson report. Internet Marketing reveals that for those U.S. Pinterest users, they are more likely to be pinning from the Midwest.

Oh, and that Georgia Tech and University of Minnesota research collaboration also gave us this takeaway:

“After conducting this research, if I had to choose where to put my money and marketing, Pinterest would probably be my first choice.”  ~Sara

Other Posts You Might Like:

Managing Social Media in a Crisis- Best Practices & Case Studies

Using Social Media to Help Brand Your Company

What is the Real Value of Pinterest to Your Business?

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How Can I Better Manage My Company’s Social Media Accounts?

by My Web Writers
Manage Social Media

For many of us, managing our own social media accounts is enough to keep us busier than we’d like. But when you’re given the responsibility of also managing your company’s social media accounts, this task should be given a fairly different approach and a lot more consideration. There’s no doubt that social media holds the power to become a business’s first impression for many of its customers. Because of this, a professional and well thought out social media management plan is critical for any company. Here are a few tips to get you on the right track of tackling this important marketing component:

Create an editorial calendar.

An editorial calendar allows you layout all of your planned social media posts for the coming month. For a company structure where such posts need to be pre-approved by the owner, this is an essential tool. To create an editorial calendar, there are several templates you can find online, or you can simple create a calendar in a Word Doc and format it to fit your needs. All it needs to include is what you’re planning to post and for what accounts. Include the links to any videos or web pages to make for an easy copy and paste action when you do go to post. Finally, an editorial calendar is just as beneficial to you as it is to a company owner. You will be able to easily see how often you’re planning to post and if there are any holes you need to fill. While the calendar may take several hours to initially create, it will make the rest of the month’s social media posting nearly effortless.

Automate your regular updates.

In speaking of making social media posting effortless, what’s less effort than when something is automated? Web sites like HootSuite.com and TweetDeck.com both offer automated social media posting for little to no cost. Once you create your editorial calendar, you can easily plug in the posts and schedule them in advance so that the rest of the month your regular updates are firing off exactly when they should regardless of how hectic your schedule gets. Note: it’s great to use automation for the pre-written tweets and updates, but social media is meant to be live and in the moment. Don’t tune out from all the news and announcements that may crop up unexpectedly that should be shared on social media. Be sure to get these out ASAP the “old fashioned” way—manually!

Make it a group effort.

While one person in a company may be designated as the social media manager, it’s important to remember that social media is meant to be social after all! Make this task a group effort by allowing everyone to offer input on what should be promoted or emphasized on social media. Many of your co-workers might have great suggestions for a contest to run or a question to ask to spark discussion. This input will also help fill up your editorial calendar with fresh ideas without you wracking your brain each month.

Do less, but do it better.

Just as in so many other aspects of life, you simply don’t need to do it all! There are countless social media platforms available to you, but that doesn’t mean you need to use every single one. Your time is not best spent managing 15+ social media accounts at a mediocre level. Instead, focus on your top performing 3-5 social media accounts (the ones with the largest audience and most interaction) and spend your time making these exceptional. For many businesses, these will include Twitter and Facebook to start. From there, you may also find YouTube, Digg or Google+ to be beneficial. Depending on your business and the product or service that you’re selling, your social media focus might be different from other businesses—and that’s OK!

Not only should every social media platform be handled differently, so should every social media account—business or personal. Following these tips, you’ll be able to create a professional image for your company that is both effective and well thought out.  ~Stephanie

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Top Media Managers Reveal Ideas for Better Social Media Marketing

by My Web WritersTips from Top Social Media Marketers

Social media marketing does not often conform to steadfast rules or conventional wisdom.  It’s a skill and a talent that takes patience, practice and a natural ability in order to excel.  Here are just a few powerful quotes from the world’s most experienced and influential social media mangers:

“A large part of this relationship marketing concept is allowing yourself to be a little bit vulnerable and let people in.”(Mari Smith, Social Media Speaker & Author)

Mari makes an excellent point – social media is a platform to get personal and really let people in. For a company, this means showcasing your “human element” and letting your customers get to know you and your people on a more personal level than what can be offered through your web site or business card alone. And from time to time, yes, it’s perfectly OK and sometimes beneficial to express a dilemma, difficulty or weakness and ask your network for input.

“Make influencers a part of your movement, even temporarily, and they’ll understand the brand and its worth far greater than if you just invite them on a factory tour or send them free product.”(Jay Bear, President of Convince and Convert)

This quote connects with one of the key tips to all social media marketing, which is to talk with your audience not at your audience.  Engage your followers! The more you can make your network feel a personal part of something your company is doing, the more they are likely to build a deeper relationship and a vested interest in your brand.

“Social media is not a media. The key is to listen, engage, and build relationships.”(David Alston, Chief Adoption Officer – Marketing Cloud at Salesforce)

When you have something important to say, it’s tempting to fire it out on every medium available to you. While a press release or media advisory are great tools for communicating with traditional press, these won’t work for social media marketing. Furthermore, every post for every different social media account should be slightly tweaked to connect with that specific audience. How you say something on Twitter (with #’s and @’s) won’t resonate on your Facebook page. Create thoughtful and genuine posts for each social medium and your information is more likely to engage and less likely to blend into the white noise.

“If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends.” (Jeff Bezos, CEO at Amazon.com)

Social media is powerful stuff. And though almost 100% of users would agree to this statement, we all too easily forget how quickly information can catch like wildfire and spread. For positive information you want promoted, this is great. But if you have a disgruntled customer, this could be devastating. This is even more reason to be careful with your actions and words on social media than in the real world because of how easily it can be shared with thousands or millions of other people with the click of a button.

“Social networks aren’t about Web sites. They’re about experiences.” (Mike DiLorenzo, NHL social media marketing director)

If you want to create the absolutely most effective social media to represent your brand and market your business, you must create an experience that is memorable to your networks. Social media is, after all, what broke the mold on traditional marketing. Your options are limitless as to how you can create a unique viral marketing campaign. Don’t settle for the easy or the obvious, continually push yourself to set a new creative standard.

“Don’t say anything online that you wouldn’t want plastered on a billboard with your face on it.”
(Erin Bury, Sprouter community manager)

This quote simply says it all – and if it could be made a banner on every social media web site to remind us of this before we post an update, it would save many people and businesses from the all too common social media “uh oh’s!”

Woven inside each of these quotes is a valuable lesson worthy of adding to our set of social media tools. While the authors may come from various degrees of experience and schools of thought, these quotes reach far broader than just social media marketing – and if you think openly – can applied toward many aspects of our business and our life. ~Stephanie

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Social Media Interaction in 2014: What’s Your Plan?

Updated by My Web Writers2013 SM plan

You reflected on the old and planned for the new. You set goals for your career, health and finances in 2014. Just as you will benefit from these positive changes, so exists the opportunity to follow through on those resolutions for your business or blog. As you lay out your plans for growing and improving your business over the coming year, you should take special consideration to your strategy for social media interaction. Whether you would like to improve upon an already successful implementation or simply get a social media presence started, there is no time like the present to make this improvement. Here are some essential tips to include in your social media interaction plan for 2014:

Base your planning off of insights.

Every plan should first begin with research and with social media there is a myriad of resources available to you. If you’re planning to improve your existing social media interaction, first look at your insights from 2014. How many new Facebook fans did you gain? Twitter followers? How interactive were people with your status updates? All of these things will give you an indication of where you’re currently excelling and where you need to place your focus for the New Year. If your plan is to finally create a presence on social media, you won’t have personal insights to go off of, but you can benefit by learning from others. Read blogs, search Google and take note to your competitors’ social media presence. All of this will help you focus your planning where it will be most effective.

Think multi-faceted.

To maximize your social media interaction and effectiveness for 2014, you cannot rely on just one medium. There are countless sites and platforms that can help you reach a broader audience so don’t limit your plan to the top 2 or 3. While having a strong presence on Facebook, Twitter and Linkedin makes sense for nearly all businesses, you should always refer back to your mission statement and target audience to see what other types of social media might be useful. The general rule of thumb is to focus on 3-5 social media accounts and use them exceptionally well. Also, when you find information you wish to share, but sure to coordinate this effort across all of your social media. How customers find you on the web is varied and often unpredictable. A multi-faceted social media presence will ensure you’re fully utilizing all of your tools to reach your target audience.

Consistency is key – set realistic goals you can maintain.

As a business owner, you wouldn’t open a new storefront and fail to staff it with employees to interact with your customers, correct? The same is true for your social media accounts. When you commit to creating a social media account, it’s paramount that you also commit to filling out the profile with professional information and consistently updating the newsfeed with fresh content. This closely ties in to the second point of setting realistic goals you can maintain. Such a commitment for 3-5 social media accounts is doable, but not for 15+ social media accounts. By narrowing down your social media platforms and using only those that most effectively reach your target audience, you will also keep your social media interaction plan realistic and attainable.

You should never have to pay for your friends.

Neither in life nor on social media should you pay for your friends. It’s appropriate for your social media interaction plan to include increasing the size of your network, but you should do so organically. Beware of services that promise to deliver a “too good to be true” increase in your fans or followers. It’s almost certain that it will be too good to be true. Because they’re bought and not earned, these additions are unlikely to be genuinely interested in your brand and therefore unlikely to interact with you or buy into your services. Instead, aim to build your network by interacting with other people and pages, regularly updating your content and promoting your social media accounts everywhere (email signatures, e-newsletters, web site, blog, business cards and more).

Incorporate social media into every other business strategy.

All other components of your business plan for 2014 should weave into and build from one another. Social media interaction is only one aspect of successful branding and marketing. But when combined with advertising, SEO and public relations, it creates a powerful and comprehensive strategy that really starts reeling in powerful results. If there’s an important message you want to spread, make sure you know how you’ll drive it out on social media. If there’s a special deal you want to promote, make sure social media is considered into this marketing strategy. The more you build social media into your business strategy, the easier it will be to maintain and utilize.

Just as achieving any New Year’s resolution takes a great deal of time and commitment, improving your social media interaction is no different. You must recognize the value it holds for you and your business to find the drive to make these changes. Keep in mind these core essentials when outlining your social media interaction plan for 2014 and you will have a head start toward a successful year! ~Stephanie


Other Posts:

12 Steps to Create Your Own Infographic

Ten Tips for Starting a Social Media Conversation

Tell a Better Story: Tips and Tricks from Mark Twain

Content for Less, Fat Brain Toys Involves Customers in Content Creation

Social Media Interaction in 2014- What’s your Plan?

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